Privacy Policy

Effective Date: August 01, 2026

Welcome to Kalivora. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

Full name
Email address
Phone number
Shipping address
Billing address
Payment information (processed securely by our payment providers—we do not store your complete payment card details)
Order history
Account login information (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Time spent on our website
Referral source
Shopping behavior and website interactions

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Verify transactions
Communicate order updates
Respond to inquiries
Improve our website and services
Personalize your shopping experience
Detect and prevent fraud
Comply with legal obligations
Send promotional emails and marketing communications (only where permitted by law or with your consent). You may unsubscribe at any time.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic
Improve website performance
Personalize content
Measure advertising effectiveness

Most web browsers allow you to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Third-Party Services

We work with trusted third-party service providers to operate our business. These providers may process your personal information on our behalf for purposes such as:

Payment processing
Order fulfillment
Shipping and delivery
Email communications
Customer support
Website hosting
Analytics
Marketing and advertising

These third parties are expected to protect your information and use it only for the services they provide.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information using industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

Complete your transactions
Provide customer service
Meet legal and accounting requirements
Resolve disputes
Enforce our agreements

When information is no longer required, we securely delete or anonymize it where appropriate.

7. Customer Rights

Depending on applicable privacy laws, including Canadian privacy legislation, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent for certain processing activities
Opt out of marketing communications
Request information about how your personal information is used

To exercise these rights, please contact us using the information below.

8. International Data Transfers

Your information may be processed or stored outside your province or country, including in jurisdictions where privacy laws may differ from those in Canada. When this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13 (or the applicable age required by law). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take appropriate steps to delete it.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.